Reduce recurring support costs

Our proactive approach to maintaining reliability for your information technology also costs less over time. Expensive problems like those that threaten the safety of your files or cause staff to lose time while a PC or server is repaired, start as tiny ones like the failure of an update.
Please consider proactive options for your organization to lower costs and increase your peace-of-mind:

  • Monthly on-site visits by our staff to check and resolve issues with updates, backups and performance on PCs, servers, etc.. We typically process multiple PCs per hour, so costs and interruptions are small.
  • Daily remote checking of updates, backups and performance on PCs, servers, etc., with off-site resolution of issues, where possible.

Examples of custom checks and automated tasks for clients:

  • Automatic install and update of test version of software on 22 PCs. This preserves the production version of the application and lets users try out the most recent test version before it is put into general use.

Please contact us for further information.

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